Legal
Privacy Policy
How we collect, use and protect your personal information.
Contents
Last updated:
This Privacy Policy explains how IDCSGROUP, LLC (“IDCS Group”, “we”, “us”) collects, uses and protects personal information when you visit www.idcsgroup.com or contact us.
Information we collect
We collect information you provide directly and information collected automatically when you use the site.
- Contact details you submit through our form or by email: name, company, work email and the content of your message.
- Information you share during a business conversation or engagement, such as project requirements.
- Usage data collected automatically, such as browser type, device, pages visited and approximate location derived from your IP address.
How we use information
- Respond to your inquiries, usually within 24 hours.
- Prepare proposals and deliver the services you request.
- Operate, secure and improve the website.
- Send communications you have asked to receive. You can opt out at any time.
- Comply with legal obligations.
Cookies and analytics
The site does not currently use analytics or advertising cookies. Our web server keeps standard technical logs, such as IP address, date and requested page, to keep the site secure and working. If we add analytics tools in the future, we will update this policy and, where required, ask for your consent.
How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us operate the site and our business, such as hosting, email and CRM providers, under confidentiality obligations.
- Professional advisers, when necessary.
- Authorities, when required by law or to protect our rights.
International transfers
We serve clients in North and South America and our team works remotely, including from Colombia. Your information may be processed in countries other than your own, including the United States and Colombia. When we transfer information, we protect it as described in this policy.
Data retention
We keep personal information only as long as needed for the purposes described here, or as required by law. Inquiry data is retained for up to 24 months unless an engagement begins.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing.
- Receive a copy of your information in a portable format.
- Withdraw consent at any time, where processing is based on consent.
Residents of California and other U.S. states, and of Colombia under Law 1581 of 2012, may have additional rights under local law. To exercise your rights, email info@idcsgroup.com. We will respond within the time required by applicable law.
Children’s privacy
Our site and services are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. We will post the new version on this page with an updated “Last updated” date.
Contact us
IDCSGROUP, LLC · 471 S Jade Ln, Round Lake, IL 60073, United States · info@idcsgroup.com